RohariGroup LTD

Nzuko AI Terms of Service

Last updated: September 3, 2026

These terms govern your use of Nzuko AI, a workspace-based product for authorised conversation reports, action tracking and voice-note transcription.

Use of the service

• You must use Nzuko AI only for lawful purposes.
• You must have authority and consent to connect each WhatsApp or Telegram group or process other workspace content.
• You must not use the service to process data you are not permitted to collect, summarize, or store.
• You must give affected participants appropriate privacy information and identify a lawful basis; a checkbox in Nzuko AI does not replace those obligations.
• You must not use Nzuko AI for clinical decisions, emergency response, safeguarding decisions, employee discipline, or solely automated decisions with legal or similarly significant effects.
• You must not submit patient clinical records, children's data, criminal-offence data or other restricted sensitive material unless RohariGroup LTD has expressly approved the use case in writing and the required assessments and contracts are in place.

Accounts and workspaces

• Each user is responsible for maintaining the security of their account.
• Workspace owners are responsible for approved group settings, connected messaging accounts and report review decisions.
• You are responsible for reviewing recap outputs before sharing them externally.

Billing

• Paid subscriptions are managed through Stripe.
• Access to paid features may change if a payment fails, a subscription is canceled, or a billing issue occurs.
• Plan limits and usage windows may apply to recaps, transcription, and related features.

Availability and changes

We may update, improve, or restrict parts of Nzuko AI as the product evolves. We do not guarantee uninterrupted availability, especially where third-party messaging or bridge services are involved.

Third-party services

Nzuko AI relies on external providers such as Supabase, Stripe, Netlify, OpenAI, Telegram and WhatsApp bridge tools. Their availability and terms may affect the service.

Limitation of liability

Nzuko AI is provided on an as-available basis. To the fullest extent permitted by law, RohariGroup LTD is not liable for indirect, incidental, or consequential losses arising from your use of the service.

Termination

We may suspend or terminate access where required for security, misuse prevention, legal compliance, or non-payment.

Contact

Nzuko AI is operated by Rohari Group Ltd (Company No. 16978332), whose registered office is 128 City Road, London, United Kingdom, EC1V 2NX. For support, contact info@roharigroup.com.